News

OPERATION FEED PHASE II is a joint effort by the Liberty NY Rotary Club, Rotary Club of Monticello NY, Fallsburg NY Lions Club and A Single Bite to provide dinners to up to 90 families with children in the Liberty, Monticello and Fallsburg areas who cannot provide for themselves.  Many of these families were already food insecure, and the COVID 19 pandemic and its devastating effect on society and ...read more

“Happy Quarantined Birthday Jonathan Charles Fox!”   WHAT: “Happy Quarantined Birthday Jonathan Charles Fox!” – a virtual celebration of and one-man show by Jonathan Charles Fox   WHEN:           Saturday, May 23 at 7pm WHERE:         Facebook Live Stream COST:             Free and open to the online public via Facebook   A pandemic of epic proportions? That doesn’t mean that you have to ...read more

Access Launches 24/7 Virtual Mental Health & Substance Use Urgent Care In response to the COVID-19 crisis, Access: Supports for Living Inc. has launched a Virtual Mental Health and Substance Use Urgent Care. Adults and children struggling with anxiety, depression, or any other mental health or substance use concern will have access to this new, virtual resource beginning Monday, March 23rd at ...read more

Are You a 2020 Business?   If you are a business owner, you likely have learned quite a bit over the past decade. No matter what your industry, the way we do business has changed drastically. From internet sales to global competition,  social media to chatbots, search engine optimization to word of mouth marketing, the learning curve in business has been steep.   But these tools are not what ...read more

Good BusinessAs the economic outlook in Sullivan County continues to be bright, more and more businesses are popping up in Sullivan County’s villages and towns.  This means existing businesses are working harder than ever to remain competitive.  One such way to remain viable in our county’s new business market is updating retail interiors.  Accessibility renovations have become de rigueur of the ...read more

Johnny the Bagger: a Customer Service StorySeveral years ago,  a motivational speaker at a convention shared the story of “Johnny the Bagger.” The presenter was hired by a large supermarket chain to lead a customer service program, and she shared that experience with us.In her presentation to the employees of this supermarket she said, “Every one of you can make a difference,” and she challenged ...read more

Help Your Customers Fall in Love Even If Your Brand Isn't George Clooney Customers want to do business with companies they know, like, and trust. You've likely seen extremely dedicated fans of the Fortune 100 brands. They wait in ridiculously long lines for product roll-outs; they refuse to buy from a competitor; and they think every other brand in that category is inferior.  But how can you ...read more

6 Popular Misconceptions About the Chamber That Could Be Limiting Your Business   Chamber membership is good for business because it influences the community's perception of you. However, many business owners don't know exactly what the chamber does and so they don't take advantage of the help and resources it offers. For a minimum investment, the chamber can help your business grow in ways ...read more

How to Prepare Your Site for Holiday Traffic If you have a brick-and-mortar location, chances are you're doing some sort of decorating for the holidays. Even if you don't celebrate, it's likely your customers do so in order to spread the holiday cheer you get festive.   The same should be true of your website. While you don't need to decorate per se, you do need to prepare for holiday traffic. ...read more

5 Ways Your Customers Win with You as a Chamber Member A chamber membership is an investment in your business. As an investment, you undoubtedly expect a return. While it’s easy to look at what you paid for membership and how many new customers were sent you way through the chamber and calculate your return that way, there’s more to it than just that. For instance, did you know that your ...read more

5 Ways the Chamber Can Help Make You a Better Networker Networking opportunities are everywhere. You no longer must leave your house to be able to network, but studies now show that online networking doesn’t hold the same power as in-person networking. Networking is critical to landing a job, learning about opportunities before they are broadcast, and getting more sales for your business. You ...read more

9 Tips For Improving Your Listing In Voice Search   Just when you thought your website was search engine optimized and then mobile search optimized we have another challenge--voice search optimization. Yes, that’s right. According to Bright Local’s Voice Search for Local Business Study, 58% of consumers used voice search to locate information about a local business. Nearly half of that number ...read more