Facilitated Enrollment Specialist - PART TIME
Independent Living, Inc. is looking to hire a Facilitated Enrollment Specialist – Part Time in Monticello that will collaborate with local and statewide enrollment teams as well as facilitate outreach, the enrollment process and connections with other services and resources.
As a Facilitated Enrollment Specialist, you’ll handle inquires and referrals, track and maintain records as well as provide data for required reporting obligations.
As a Facilitated Enrollment Specialist, you’ll handle inquires and referrals, track and maintain records as well as provide data for required reporting obligations.
Independent Living, Inc., is a progressive and dynamic cross-disability services organization and a leader in the provision of peer services in the Hudson Valley region. As a Facilitated Enrollment Specialist, you must have the minimum of an associate degree in human services or related field and be able to secure and maintain training credentials as a Facilitated Enrollment Specialist by attending the New York State Department of Health Sponsored training prior to working with consumers.
Individuals with disabilities are encouraged to apply.
DUTIES AND RESPONSIBILITIES:
- Collaborate with the Facilitated Enrollment local and statewide teams as well as with other Independent Living program staff.
- Facilitate ongoing monthly community outreach that aims to educate agencies and community members about the Facilitated Enrollment Program.
- Facilitate phone outreach to individuals who qualify for Medicare and who may wish to receive assistance with the Medicare program.
- Professionally handle incoming inquiries and referrals by providing information about the Facilitated Enrollment Program and other relevant services.
- Coordinate with and assist individuals to facilitate their complete application and enrollment process. This process can be accomplished in-person, by phone or via virtual meetings. Follow up as needed.
- Track and maintain records of completed outreaches and applications to ensure achievement of monthly quotas and reporting deadlines.
- Attend and participate in monthly training/ meeting with other agencies administering this program.
- Ensure timely and accurate reporting of program data for both specific program requirements as well as State and Federal reporting requirements.
- The above list of responsibilities is not intended to be all inclusive, other responsibilities and/or training may be assigned or required.
SHIFT:
- 28 hours per week.
PAY RATE:
- $23.45/hr - $24.47/hr
BENEFITS:
- Mileage Reimbursement
- Paid time off
- Paid holidays from the first day of employment
QUALIFICATIONS:
- Minimum of an associate degree in human services or related field.
- Secure and maintain training credentials as a Facilitated Enrollment Specialist by attending the New York State Department of Health Sponsored training prior to working with consumers.
- Excellent customer service and communication skills.
- Proficiency with Microsoft Windows, Office Suite and online databases.
- Organized and self-motivated.
- Personal lived experience, preferred.
- Bilingual in Spanish, a plus.
- Knowledge of American Sign Language, a plus.
- Understanding and acceptance of Independent Living Philosophy or willingness to learn about it.
- Must possess a valid unrestricted driver’s license and have reliable transportation for work out in the community.
