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House Manager

New Hope Community, Inc
Job Description
Due to the CMS Federal Mandate of November 4, 2021, all employment opportunities with New Hope Community require applicants to be fully vaccinated or have at least one shot in the COVID-19 vaccination series prior to applying.  Proof of vaccination status will be required at an applicant’s initial interview.

$750.00 Sign On Bonus
What is a House Manager?  Great question! 
A House Manager (HM) oversees a residential home and works in conjunction with an Assistant House Manager and alongside Direct Support Professionals.  This residential based position is a supervisory role that requires candidates to take their prior leadership experience to the next level with the guidance and support of a Residential Coordinator.
Ok, so what will I actually be doing every day?
As a HM you will be responsible for overseeing the day-to-day operations of a residence.  This may include: staff supervision, coordination of all supports and services, medication auditing, and so much more.  House Managers are responsible for mentoring their staff in order to create a full integrated and dynamic team.  This includes training, role modeling, and evaluating staffs progress to identify areas for improvement/growth.  Additionally, House Managers are involved in the hiring, performance improvement, advancement and recommendations for progressive discipline of staff.  House Managers are also accountable to create, support and coordinate with the core team members to ensure continuity of care for the people we support.  Days can be challenging and busy but also be filled with laughter, learning, and special moments!
What characteristics are you looking for in your HM’s?
An effective House Manager will have a positive attitude and a history of leading others.   A HM must have excellent written and verbal communication skills as the position will juggle the needs of the staff and people we support simultaneously.  HM’s are responsible for the training and development for new staff members that join the team through coaching and mentoring.  This includes, but is not limited to, the implementation of agency policies, procedures and initiatives.  HM’s also serve as the primary contact for the family members of the people we support, so the ability to communicate clearly and respectfully is essential.
What certifications or skills do I need to be a HM?
A HM must have a high school diploma or GED, a clean/valid NYS Driver’s License and the ability to lift/push/pull 50lbs. Also, a HM must have at least 2 years of prior experience working as a AHM (or equivalent).  While prior supervisory or leadership experience is required, please know that we provide excellent, ongoing staff training and development experiences for all our staff to ensure you have the knowledge and skillset necessary to do your job well!
Why would I want to work at New Hope Community?
New Hope Community is a dynamic organization providing the highest quality of programs and services to people with intellectual and developmental disabilities.  With a reputation as one of the region’s best employers, New Hope promotes from within and thrives on a diverse workforce dedicated to improving the lives of the people it serves.
As a premier employer in Sullivan County, employing approximately 650 staff members.  Our staff members enjoy a large variety of benefits including; Excellent Hourly Wages, Bonuses, In-Depth Training, Advancement Opportunities, Health and Fitness Classes, FREE Single Medical Insurance, Dental Insurance and Vision Insurance.  Additionally, New Hope provides Identity Fraud Protection, Term Life Insurance, Tuition Reimbursement, and so much more!
Start your career with New Hope Community, Work where it matters!
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