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Liberty Heights Trampoline and Adventure Park is hiring an Assistant Manager for Summer 2020

Liberty Heights Trampoline and Adventure Park
Job Description
Liberty Heights Trampoline and Adventure Park is hiring an Assistant Manager for Summer 2020. The candidate will assist the Manager in the everyday tasks of operating our Trampoline and Adventure Park. We are hiring for a full time position for July and August with part time hours also potentially available September through June. If you are an educator or in another profession with summers off, this may be the perfect opportunity for you. The ideal candidate enjoys a fast paced work environment, working with children, is extremely well organized and has exceptional customer service skills. The assistant manager will have direct supervision from Owners and General Manager, who will indicate general assignments, limitations, and priorities. RESPONSIBILITIES: • Assist the Owners and General Manager in every task related to the business operation. • Organize groups: o Make sure all waivers are filled out and collected o Make sure payment is made in full o Keep groups organized upon entry into the facility o Make sure there is adequate staff coverage at each attraction o Make sure customers are acting in a safe manner and that they have a good time. • Maintain and enforce exceptional customer service standards; identify trends; recommend system improvements to Owners and Manager. • Fill in where needed to ensure efficient operations. • Handle customer service issues with discretion and professionalism. • Cover shifts when needed. • Supervise all employees at the park and assist with training and development • Master the point-of-sale system and operation of all park attractions. • Assist with marketing the park in the community. Visit, create and maintain relationships with key community influencers (schools, hospitals, corporations, etc.). ADDITIONAL RESPONSIBILITIES • Cash Management • Payroll/Schedule • Provide or perform other services as needed or required by Owners and/or Manager. SKILLS AND KNOWLEDGE • Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment • Ability to handle multiple assignments on a timely basis with a high degree of accuracy • Management experience EMAIL CALL (914) 355-5523
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