Skip to content

Quality Improvement Specialist

Due to the CMS Federal Mandate of November 4, 2021, all employment opportunities with New Hope Community require applicants to be fully vaccinated or have at least one shot in the COVID-19 vaccination series prior to applying. Proof of vaccination status will be required at an applicant’s initial interview.

$750.00 Sign On Bonus

Ok, so what will I actually be doing every day?

As a Quality Improvement Specialist, perform routine audits of all programs and provide timely feedback on such. Collect and compile data. Conduct incident and compliance investigations as necessary. Be an active member of committees as designated by your supervisor. Assist in development of forms, documents and policies and procedures and maintain forms on agency portal and manuals. Develop and facilitate compliance and QI trainings as necessary. Complete and maintain inventory. Manage regulatory documentation. Participate in the staff in-service training programs as required. And to carry out any other responsibilities as deemed necessary to the position by the Director of Compliance and Quality Improvement.
While the majority of these duties may be completed on our main campus, there may be times when you are asked to travel to any of our residential locations throughout Sullivan County.

What characteristics are you looking for in your Quality Improvement Specialist?

A Quality Improvement Specialist needs to have an eye for detail, be detail oriented, have strong written and oral communication skills, possess a positive attitude, have patience, and work well with others, all while ensuring the highest level of confidentiality and professionalism.

What certifications or skills do I need to be a Quality Improvement Specialist?

Minimum of high school diploma and one year experience working with individuals with developmental disabilities is required. Must have a thorough understanding of OPWDD regulations. Previous experience developing survey tools related to OPWDD audits for use in evaluating compliance and at least two years’ experience working with OPWDD documentation is preferred. A bachelor’s degree is preferred. A clean/valid NYS Driver’s License and the ability to lift/push/pull 50 lbs.

Why would I want to work at New Hope Community?

New Hope Community is a dynamic organization providing the highest quality of programs and services to people with intellectual and developmental disabilities. With a reputation as one of the region’s best employers, New Hope promotes from within and thrives on a diverse workforce dedicated to improving the lives of the people it serves.
As a premier employer in Sullivan County, employing approximately 650 staff members, our staff members enjoy a generous variety of benefits including Excellent Hourly Wages, Bonuses, In-Depth Training, Advancement Opportunities, Health and Fitness Classes, FREE Single Medical Insurance, Dental Insurance and Vision Insurance. Additionally, New Hope provides Identity Fraud Protection, Term Life Insurance, Tuition Reimbursement, and so much more!

Start your career with New Hope Community, Work where it matters!

Scroll To Top