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Incident Management Investigator

Incident Management Investigator
$750.00 Sign On Bonus
What is an Incident Management Investigator?  Great question! 
An Incident Management Investigator is responsible for conducting investigations into reported allegations of incidents and completing all regulatory requirements as outlined by OPWDD pertaining to such incidents.
Ok, so what will I actually be doing every day?
As an Incident Management Investigator, you will be expected to act with autonomy in order to address any instances of abuse that may be reported, make the appropriate notifications, complete the necessary reports and ensure all recommendations and corrective actions are completed. In addition you will be expected to collect data for trend reviews and assist in identifying where areas of training or improvement could be beneficial. The Investigator is also responsible to conduct incident management trainings for new staff joining the agency as well as annual and as needed trainings.
While the majority of these duties may be completed on our main campus, there may be times when you are asked to travel to any of our residential locations throughout Sullivan County.   
What characteristics are you looking for in your Incident Management Investigator?
An Incident Management Investigator needs to have an eye for detail, the ability to listen and understand what others are trying to convey, be detail oriented, have strong written and oral communication skills, possess a positive attitude, have patience, and work well with others, all while ensuring the highest level of confidentiality and professionalism.
What certifications or skills do I need to be an Incident Management Investigator?
An Incident Management Investigator must have an Associate’s Degree (Bachelor’s Degree preferred) and three (3) years of prior experience in the direct or indirect provision of services to individuals with intellectual and developmental disabilities OR experience in conducting investigations.  A clean/valid NYS Driver’s License and the ability to lift/push/pull 50 lbs. Prior investigative/law experience is a plus!
Why would I want to work at New Hope Community?
New Hope Community is a dynamic organization providing the highest quality of programs and services to people with intellectual and developmental disabilities.  With a reputation as one of the region’s best employers, New Hope promotes from within and thrives on a diverse workforce dedicated to improving the lives of the people it serves.
As a premier employer in Sullivan County, employing approximately 650 staff members, our staff members enjoy a generous variety of benefits including; Excellent Hourly Wages, Bonuses, In-Depth Training, Advancement Opportunities, Health and Fitness Classes, FREE Single Medical Insurance, Dental Insurance and Vision Insurance.  Additionally, New Hope provides Identity Fraud Protection, Term Life Insurance, Tuition Reimbursement, and so much more!
Start your career with New Hope Community, Work where it matters!

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